Terms & Conditions

Introduction

Welcome to k7u7, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern the entire relationship between you — the registered user — and k7u7 when you access, register for, or use any part of our platform. This includes cricket betting, live casino games, slots, virtual sports, and all other services made available through k7u7.

By creating an account or placing a bet, you confirm that you have read, understood, and unconditionally accepted every provision in this document. If you disagree with any part of these terms, you must immediately discontinue use of k7u7. These terms apply to users accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations within Bangladesh.

Eligibility & Age Requirement

Access to k7u7 is available only to individuals who meet all of the following eligibility criteria. You must confirm your eligibility each time you use our platform.

• You are at least 21 years of age (21+ only — this requirement is strictly enforced).
• You are legally permitted to engage in online gambling activities in your jurisdiction.
• You are not acting on behalf of any third party or operating under a fictitious identity.
• You have not been self-excluded from gambling services or excluded by any regulatory authority.

Account Registration & Verification

To access k7u7's full range of services — including placing bets, claiming bonuses, and making withdrawals — you must register a valid personal account. Each individual may hold only one account. Multiple accounts by the same person are strictly prohibited and will result in permanent suspension.

Accurate Information

You must provide truthful, accurate, and up-to-date personal information at registration. This includes your full legal name, date of birth, valid contact details, and payment method information. Providing false or misleading information is a serious breach of these terms.

• k7u7 may require KYC (Know Your Customer) documentation including a valid national ID card, passport, or driving licence.
• Proof of payment method ownership (e.g., bKash or Nagad account confirmation) may be required before processing your first withdrawal.
• Failure to complete verification within a reasonable period may result in withdrawal restrictions being applied to your account.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. k7u7 will never ask for your password via email, SMS, or live chat. If you suspect unauthorized access to your account, contact our support team immediately at [email protected]. Any activity carried out under your account credentials is your sole responsibility unless you have reported a security breach in a timely manner.

Deposits & Withdrawals

k7u7 supports instant deposits and withdrawals through major Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay, as well as international methods such as Visa and Mastercard. All financial transactions are processed in Bangladeshi Taka (BDT). Currency values are displayed using the ৳ symbol.

Deposit Policy

All deposits made to your k7u7 account must originate from a payment method registered in your own name. Third-party deposits are not accepted and will be reversed immediately. The minimum deposit amount and maximum deposit limits may vary by payment method and are displayed during the deposit process. k7u7 does not charge fees for standard deposits; however, your payment provider may apply their own transaction charges.

Withdrawal Policy

Withdrawal requests are processed to the same payment method used for the original deposit, wherever possible. You may be required to pass identity verification before your first withdrawal is approved. Processing times vary by method, but k7u7 aims to approve all verified withdrawal requests within 24 hours. The following conditions must be met before a withdrawal can be processed:

• Your account must be fully verified and in good standing.
• Any active bonus wagering requirements (রোলওভার) must be satisfied in full before a withdrawal is permitted.
• Withdrawal requests must not exceed the approved limits for your selected payment method.

Bonuses & Promotions

k7u7 offers a range of promotional incentives including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, and Eid. All bonuses are subject to the following standard conditions unless otherwise stated in the specific promotion details:

• Bonuses are credited to your account upon meeting the qualifying deposit or activity threshold specified in the offer.
• Each player is entitled to claim each promotional offer only once unless the promotion explicitly states it is repeatable.
• Bonus funds are subject to wagering requirements (বাজি ধরার শর্ত) that must be completed before any winnings derived from the bonus can be withdrawn.
• k7u7 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

Abuse of promotional offers — including but not limited to creating multiple accounts to claim the same bonus — will result in account suspension and forfeiture of all associated funds and winnings. k7u7 uses automated and manual monitoring systems to detect and prevent bonus abuse.

Prohibited Activities

To maintain a safe and fair environment for all users, the following activities are strictly prohibited on k7u7. Violation of any of these rules may result in immediate account suspension, permanent ban, and forfeiture of funds without further notice:

• Registering or operating more than one account under any identity, device, or IP address.
• Using software bots, scripts, artificial intelligence tools, or any automated means to place bets or interact with k7u7.
• Engaging in money laundering, fraud, or any other illegal financial activity through the k7u7 platform.
• Colluding with other players, including match-fixing in sports betting markets.
• Exploiting technical glitches, software errors, or vulnerabilities to gain an unfair financial advantage.

k7u7 actively monitors all account activity. Any suspicious behavior will be investigated, and action will be taken in accordance with the severity of the violation. Where required by Bangladeshi law or international financial regulations, k7u7 will cooperate with relevant authorities.

Intellectual Property

All content, software, design elements, graphics, logos, trademarks, text, imagery, and other intellectual property displayed on k7u7 are the exclusive property of k7u7 or its licensed content providers. Nothing on this platform may be reproduced, distributed, transmitted, modified, or used for commercial purposes without the express prior written consent of k7u7.

You are granted a limited, non-exclusive, non-transferable licence to access and use k7u7 strictly for your own personal, non-commercial purposes. This licence does not include any right to download, copy, scrape, cache, or commercially exploit any part of the platform's content.

Limitation of Liability

To the maximum extent permitted by applicable law, k7u7 and its affiliates, directors, employees, and partners shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform. This includes — but is not limited to — loss of funds, loss of data, loss of profits, service interruptions, or any errors in displayed odds or game outcomes.

k7u7 does not guarantee the uninterrupted or error-free operation of the platform. Scheduled maintenance and occasional downtime may occur. Where technical errors result in incorrect odds or payouts, k7u7 reserves the right to void affected bets and restore accurate balances.

Privacy & Data Protection

k7u7 is committed to protecting your personal information. The manner in which we collect, store, process, and use your data is set out in full in our Privacy Policy, which forms an integral part of these Terms & Conditions. By agreeing to these terms, you also acknowledge and accept our Privacy Policy. We use SSL encryption and industry-standard security protocols to protect all personal and financial data on our platform.

Amendments to These Terms

k7u7 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When changes are made, the revised terms will be published on this page with an updated "Last Updated" date displayed at the top of the page. We may also notify registered users of significant changes via email or in-platform notification.

Your continued use of k7u7 following the publication of updated Terms & Conditions constitutes your acceptance of the revised terms. If you do not agree to the updated terms, you must discontinue use of k7u7 immediately and contact support to close your account.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the jurisdiction in which k7u7 operates. In the event of any dispute arising out of or in connection with these terms, k7u7 encourages users to first contact our support team at [email protected] to seek an amicable resolution. If a resolution cannot be reached through direct communication, disputes shall be referred to binding arbitration in accordance with the applicable procedural rules. Nothing in this clause limits k7u7's right to seek injunctive or other equitable relief in any competent court.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our dedicated customer support team. Our agents are available 24/7 to assist players from across Bangladesh, including Dhaka, Chittagong, Sylhet, and all other cities.

You can reach us by email at [email protected]. Please include your registered username and a clear description of your query to help us respond as quickly as possible. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).